Why do some people struggle to apologise and take accountability?

Apologising and taking accountability are fundamental aspects of maintaining healthy relationships and fostering personal growth. However, many people find these actions challenging, often resisting them despite clear evidence of their importance. There are several reasons why it’s hard for people to apologise and a lot of the time it’s usually something they’re struggling with. Understanding these reasons can shed light on why people hesitate to apologise and take accountability. This in turn can be help digest the fact that someone who needs to take accountability for something won’t do so. Read on to understand more and learn ways to overcome these barriers.

PSYCHOLOGICAL BARRIERS TO APOLOGISING

1. Threat to Self-Esteem: Apologising often requires an admission of wrongdoing or imperfection. For individuals with a fragile self-esteem, this admission can feel like a threat to their identity. Acknowledging a mistake can evoke feelings of shame and inadequacy, leading to a defensive response aimed at preserving self-worth. This defence mechanism can manifest as denial, rationalisation, or outright refusal to apologise as it can feel like a threat to their sense of self or ego. When you are on the receiving end of these defence mechanisms it can feel really uncomfortable and at times feel as though you are being gaslit. It creates a struggle and can create distrust in a relationship.

2. Fear of Rejection or Conflict: Apologies can sometimes escalate into confrontations, especially if the other party does not respond forgivingly. This potential for conflict or rejection can deter individuals from taking the initial step of apologising especially if they are used to this reaction being common from earlier relationships. The fear of negative repercussions, such as damaged relationships, increased tensions, or being shut out due to passive aggressive behaviour, the person who needs to apologise may avoid doing so to avoid that discomfort, in turn creating a significant emotional barrier.

3. Perfectionism and Unrealistic Standards: Perfectionists often hold themselves to unattainable standards, viewing any mistake as a major personal failure. This mindset can make it extremely difficult to admit fault, as doing so would shatter their self-image of being a moral, fair, and just person. Perfectionism, therefore, becomes a significant obstacle to offering sincere apologies.

4. Ego Protection: The human ego often resists acknowledging failures or mistakes to protect itself from psychological harm. Taking accountability can feel like an attack on one’s core identity, leading individuals to avoid it in an effort to maintain a sense of personal integrity and self-worth. Protecting this self-image takes priority over almost everything in the situation, leading to a reluctance to apologise and a tendency to deflect blame and deny any wrongdoing completely.

5. Cognitive Dissonance: Cognitive dissonance occurs when individuals experience discomfort from holding conflicting beliefs or attitudes. Admitting fault or taking accountability can create such dissonance, especially if it contradicts one’s self-concept or previously held beliefs about their actions. To reduce this discomfort, people might resist acknowledging their mistakes, thereby avoiding the need for accountability.

6. Social and Cultural Influences: Cultural norms and social expectations can play a significant role in how individuals approach accountability. In some cultures, admitting fault can be perceived as a sign of weakness, leading to social stigma. Additionally, certain social environments, such as competitive workplaces, may discourage admissions of error to maintain a façade of competence and reliability.

7. Difficulty Reading Social Cues: Some individuals struggle to read social cues, making it hard for them to recognise when they’ve done something wrong. Even if told directly, they might not understand the necessity of an apology. This is a sign of a bigger issue which could be worth exploring. These individuals are often surprised when confronted respectfully and unaware of any wrongdoing.

8. Lack of Emotional Intelligence: People lacking emotional intelligence (EI) often struggle to manage their own emotions and understand those of others. This makes it difficult for them to recognise the impact of their actions on others and to empathise, which are essential for sincere apologies.

OVERCOMING THESE BARRIERS

1. Develop Self-Compassion: Cultivating self-compassion involves being kind to oneself in the face of mistakes and imperfections. By fostering a more forgiving self-view, individuals can reduce the fear and shame associated with admitting faults, making it easier to apologise and take responsibility.

2. Embrace Vulnerability: Embracing vulnerability means accepting that making mistakes is a natural part of being human. Viewing vulnerability as a strength rather than a weakness can encourage more openness and honesty, facilitating genuine apologies and accountability.

3. Practice Reflective Listening and Empathy: Reflective listening and empathy involve actively engaging with the perspectives and emotions of others. By understanding the impact of one’s actions on others, individuals can become more motivated to acknowledge their mistakes and offer meaningful apologies.

4. Seek Professional Support: For some, the barriers to apologising and taking accountability are deeply ingrained and may require professional intervention. Working with a therapist can provide a safe space to explore these issues, develop healthier coping mechanisms, learn ways to embrace vulnerability, and build the skills necessary for effective accountability. This is especially the case when people struggle with taking accountability due to earlier relational experiences which led to negative consequences for the relationship.

Apologising and taking accountability are essential practices for nurturing trust and mutual respect in relationships. While the barriers to these actions can be substantial, understanding and addressing them through self-compassion, vulnerability, empathy, and professional support can pave the way for more authentic and fulfilling connections.

For further support our highly trained psychologists can help. Please call our team on 9882-8874 to book in with one of our team members today. Alternatively fill in our contact form here to get in touch. 

To subscribe and listen to our podcast “Breaking the Rules: A Clinician’s Guide to Treating OCD”, click on the following links: Spotify, Google Podcasts, and Apple Podcasts. Episodes will be released fortnightly and will simultaneously be published on our webpage here.